This privacy notice tells you what to expect us to do with your personal information. We respect the privacy of every person who visits or interacts with our website and are committed to ensuring transparency in terms of how we process personal data within our business.
Contact Details:
Name: Gillian Palmer t/a Business First
Address: The Annexe, Lions Field, Bordon. Hampshire. GU35 9LA
Email: info@businessfirst.org.uk
What personal information do we collect and how do we use it?
Our primary goal in collecting personal information from you is to fulfil our services to our clients as well as handle enquiries whilst promoting and marketing services. On occasion, we may conduct surveys to help us improve our services. At all times we endeavour to comply with applicable law, court order, other judicial process, or the requirements of a regulator and use as otherwise required or permitted by law.
We collect and maintain personal information that you voluntarily submit to us by email, website or whilst providing our Services. We use the personal data you provide to us so that we can fulfil the Services you have engaged us to provide. We will also use your data to coordinate your attendance at events hosted by us or our third-party partners if you have provided it for that purpose.
Who do we share your personal information with?
We might share your personal information with the following third parties:
We do not share user data (or other personal data)
What is our legal basis?
It is necessary for us to use your personal information in this way to perform our obligations in accordance with any contract that we may have with you, or to which the data subject is otherwise a party.
Client relationship management and enquiries via our Site
Our ‘Contact Us’ page invites you to submit general enquiries. We collect the personal data you submit when making your enquiry. Where you are a prospective client, we may use personal information that you voluntarily submit to us to prepare proposals or otherwise to manage or administer our relationship with you.
Who do we share your personal information with for this purpose?
We do not actively share your personal information with any third parties, but we do store your data using secure third-party servers based in the cloud.
What is our legal basis?
It is in our legitimate interest to use your personal information in such a way to ensure that we provide the very best client service we can to you.
How long do we keep your personal information for?
We keep your personal information indefinitely so that we have a record of requests you have made in the past e.g. requests for information in relation to our Services. It is important for us to maintain a record of your personal information in the event that you have asked us to no longer contact you. If your information is only useful for a short period e.g. for specific marketing campaigns, we may delete it.
Confidentiality and security of your personal information
We are committed to keeping the personal information you provide to us secure and we will take reasonable precautions to protect your personal information from loss, misuse or alteration.
We have implemented information security policies, rules and technical measures to protect the personal information that we have under our control from:
· unauthorised access;
· improper use or disclosure;
· unauthorised modification; and
· unlawful destruction or accidental loss.
All of our employees and data processors (i.e. those who process your personal information on our behalf, for the purposes listed above), who have access to, and are associated with the processing of personal information, are obliged to respect the confidentiality of the personal information of all users of our Services.
How to access your information and your other rights?
You have the following rights in relation to the personal information we hold about you:
Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete
Your right to erasure - You have the right to ask us to delete your personal information.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
Your right to object to processing - You have the right to object to the processing of your personal data.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Your right to lodge a complaint with the supervisory authority
If you have a concern about any aspect of our privacy practices, including the way we’ve handled your personal information, you can report it to the UK Information Commissioner’s Office (ICO). You can find details about how to do this on the ICO website at https://ico.org.uk/concerns/ or by calling their helpline on 0303 123 1113.